Scan. Park. Pay. No app.
ValoPal turns every valet stand into a digital system of record. The guest scans a QR from the attendant's screen and gets a live pass they can pay from — no app, no download, no phone number required. Every key, every hand-off and every payment is timestamped to one ticket.
The problem
Three moments do the damage, and all three happen while cars are still arriving.
Drop-off
A stub is torn, keys go on whichever hook is free, and the description of the car lives in the attendant's head. Nothing written down says which attendant took it or what the car looked like when it arrived.
Pick-up
At the rush, a car is fetched from a description and handed over on a nod. Whether the guest paid, and whether the person collecting is the person who dropped off, are decided in the moment by whoever is on the curb.
Damage
There is no picture of the car at intake, so a claim comes down to two recollections. The stand either pays or argues, and neither outcome is based on evidence.
The universal QR loop
The guest's pass, the key peg, the aisle sign. ValoPal binds them all to one ticket record and timestamps every scan. That binding is what makes 'who had this car, and when' answerable instead of reconstructed.
Guest pass
Scanned from the attendant's screen
Key tag
Scanned when the keys are hung
Parking spot
Scanned at the aisle sign
Plate
Read at intake and at release
They all resolve to
One ticket record
The guest side
The pass is a web page, so the only thing the guest needs is the camera they already use.
The attendant shows a QR on their own screen and the guest scans it with the camera. No app, no store, no account.
The pass shows where the car is: parked, on its way, ready. It updates as the attendant works, without anyone refreshing anything.
The differentiator
Give a phone number and you also get text updates and an Apple Wallet pass that updates itself on the lock screen as the car moves through the flow. The phone number stays optional.
Settle by card on the pass, or hand it over at the booth. Either way the ticket records the amount, the method and the time.
Three independent dimensions
"Ready — paid cash — unverified" is a normal Tuesday. Because these are stored separately, a ticket can be in any combination and the record never has to invent a fake status.
Car state
Parked → on its way → ready → closed
Payment
Unpaid · paid by card · recorded at the booth (cash, Venmo, Zelle)
Verification
Awaiting manager check · verified · flagged
Built for the curb
The parts of a shift that people usually improvise — hanging keys, photographing a car, working with no signal — are handled by the app, so the record survives a bad night.
The tag is assigned automatically when the ticket is created and is read-only from then on. The attendant hangs the keys on the tag they are given rather than picking a hook.
Intake and release photos are checked and findings are written to the ticket with the time and a confidence score.
AI-detected — not an inspection
Tags are reserved ahead of time so they cannot collide, and every path keeps working behind a queued banner until the phone reconnects.
A manager check never holds up the curb. Tickets waiting on one get more prominent the longer they wait, instead of quietly piling up.
A name-based walk-in path is one tap away — same photos, same key tag, same record, marked as the exception it is.
For multi-location operators
ValoPal is organised as operator → location → stand from the first line of the schema, so growth is a settings change rather than a rebuild.
Adding a property or a second stand at the same property means adding rows and assigning staff, not standing up another system.
Tip presets, accepted payment methods, waiver text, branding and retention period are set per location, because a rooftop restaurant is not a convention hotel.
Every stand writes to the same shape of record, so a regional manager compares locations without anyone exporting and reconciling by hand.
What falls out of the record
Because every scan is an event with a time on it, operators get reporting without anyone filling in a form at the end of a shift.
Our first pilot is running at a single stand with a regional parking operator. We onboard one property, one stand, one shift — then hand you the record.