Legal

Policies and disclosures.

Every document below is versioned and dated so a consent record can point at a specific text. All of them are drafts pending legal review.

• Privacy policyWhat we collect from guests, staff and site visitors, who processes it, and how long we keep it.
• Terms of serviceThe agreement with the parking operator who subscribes to ValoPal.
• Guest termsThe short, plain-language terms a guest accepts on their phone at drop-off.
• SMS termsHow optional text messaging works, message types, opt-out, and our no-sharing commitment.
• AI damage detection disclosureWhat an AI damage flag is, what it is not, and why it never determines liability.
• Cookie & tracking noticeExactly what this website sets in your browser, and what it does not.
• SubprocessorsEvery third party that processes data on our behalf, its purpose and region.
• Accessibility statementOur WCAG 2.1 AA target, known limitations, and how to report a barrier.